AI

AI has become a core part of how I work as a UX Researcher

AI has become a core part of my daily workflow. I use it to build internal tools to make conducting research faster, and create interactive reports and tools that help stakeholders better understand research insights. I'm constantly learning new ways to incorporate AI into my work, and I’m excited to see how it will shape the future of UX research.

Below are a few examples of things I have created with AI.

Qual Research Setup Tool

Using Claude, I built an internal tool to streamline the setup of qualitative research studies. Our team works with an external recruitment vendor and preparing each study involved several repetitive, manual steps. I built a tool where a researcher can upload a research plan and the tool will automatically generate a study schedule based on the researcher’s calendar, draft participant screeners, and prepare the materials needed to send to the vendor.

Demo of the Qual Research Setup Tool generating a study schedule and participant screener

Interactive Reports

Research insights are often spread across multiple studies, making it difficult for stakeholders to see the bigger picture. I used AI to create an interactive report that synthesizes my research on how creators make short form videos on Snapchat into a single user journey map. Stakeholders can explore each step of the creation process, understand key pain points, and see how insights connect across the end to end experience.

Demo of the interactive user journey map for short-form video content creation

Research Insights Library

Stakeholders often need quick answers about our users based on past user research, which previously meant reaching out to me on Slack to find reports or answer questions. To make it easier for stakeholders to find answers on their own, I created an AI research assistant using NotebookLM that allows them to ask questions across our research repository. I added safeguards to make sure it stayed grounded in the research and avoided answering questions that weren't supported by existing findings.

Screenshot of the Research Insights Library AI agent answering a stakeholder question grounded in research findings

My UXR Portfolio

I used AI to help me build this portfolio. I used it to explore visual directions, define the design system, iterate on layouts, and refine interactions and animations.

Screenshot of the portfolio's GitHub repository Screenshot of the portfolio's design system page