AI has become a core part of how I work as a UX Researcher

Qual Research Setup Tool

Using Claude, I built an internal tool to streamline the setup of qualitative research studies. Our team works with an external recruitment vendor, and preparing each study involved several repetitive, manual steps. I built a tool where a researcher can upload a research plan, and the tool will automatically generate a study schedule based on the researcher’s calendar, draft participant screeners, and prepare the materials needed to send to the vendor.

Interactive User Journey Maps

What if research reports were interactive? While working on a user journey for how people create short form video content, I had the idea to turn my report into an interactive experience so stakeholders can visually explore every part of the journey.

Insights Library

Stakeholders are inevitably going to use AI to answer questions about user research. We wanted to get ahead of this by building a custom AI agent that searches our research reports and answers stakeholder questions. By designing the system ourselves, we were able to put safeguards in place, such as grounding responses in our research, to minimize hallucinations and ensure the AI only surfaced insights supported by existing findings.

My UXR Portfolio

I used AI to help me build this portfolio. I used it to explore visual directions, define the design system, iterate on layouts, and refine interactions and animations.